The 3 top new restaurant technology trends you should be following in 2016

The 3 top new restaurant technology trends you should be following in 2016

Developing business industries need to keep up with modern technology and the hospitality industry is no exception. In 2016, almost  of customers rely heavily on their Smartphones to access the internet. More and more customers are using their Smartphones to look up restaurants, menus, ratings, order food, and discover deals and offers that restaurants need to amplify their mobile and online presence. Here are 3 […]

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Reports in your POS

Reports in your POS

One of the main features to look at when you’re purchasing new pos software for your business is the back office and online reporting. It is important that your new pos has online reporting so that you can stay up to date with your sales when you’re home or when you’re traveling and you have no access to your pos back office. Omega Software’s O-track […]

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Reserve your way to excellence

You are running an Italian restaurant and it’s a busy week. Mrs. Elisabeth, a VIP customer calls to book a Saturday night reservation and your part time waiter reserves a table for her in the corner way away from the band and reserves the table under the name Isabelle. On Saturday, it starts raining from the afternoon and some clients call to cancel their reservations […]

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No, you cannot make it without their loyalty!

No, you cannot make it without their loyalty!

Loyalty programs are everywhere even if we don’t recognize it. When you fly to Thailand for free because you’ve collected 3000 airline miles or when you pass by your favorite coffee shop to get your free latte because you bought 5 others during the last two weeks or even when you go to the supermarket and receive $90 cash back on your monthly shopping. Customers’ […]

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How to use your POS to benefit from the Christmas shopping spree

How to use your POS to benefit from the Christmas shopping spree

The holidays are finally here, and now is the time of the year when you should be working towards turning Christmas shoppers into loyal customers. Here are a few tips on how to use your pos software to benefit from the season’s shopping spree: Implement a gift card program. If your business has not launched a gift card yet, this is the time to do […]

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How to increase the speed of your service by 10 minutes.

Let’s face it, the service your customers receive while dining-in accounts for more than of the satisfaction factors. And in today’s world it is easier to generate repeated revenue than to increase your customer base. So you don’t want to lose your customers to bad and slow service or to have a 3-star rating due to some operational inefficiencies. So imagine getting the customer a […]

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How much are you using your POS to control fraud?

How much are you using your POS to control fraud?

As managers, we all have this idealized concept that our personnel are loyal, sincere and reliable. It is hard for us to imagine that our favorite staff member is greedy and steals! But the truth is that internal retail heist is real; in a Pinkerton Survey of more than 80,000 retail workers, } judge petty theft acceptable. Actually, this type of thievery accounts for  of […]

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